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Choosing a Commercial Cleaning Company: 4 Key Factors to Consider

In a bustling commercial landscape, where the Bureau of Labor estimates 15,630 employees in the commercial cleaning service industry, maintaining a clean, safe, and hygienic office is vital for seamless business operations. If your company needs to outsource janitorial services, choosing the right commercial cleaning service becomes a pivotal decision in creating a professional and inviting work environment.

In this article, we discuss four key things to look for when choosing a commercial cleaning company.

What Should You Look For When Choosing a Commercial Cleaning Company?

two men cleaning windows of high building while hanging on ropes

1. Services Offered

When selecting a commercial cleaning company, it's important to ensure that they provide the exact services your business needs.

Do they meet commercial cleaning requirements and do they have the necessary cleaning supplies? Are they equipped to deliver specialized cleaning regimens, including daily cleanings or thorough deep cleanings? A reputable cleaning company should offer a comprehensive range of services tailored to maintain a pristine workspace, whether through routine weekly cleaning jobs or specialized cleaning services.

While securing the services you desire is crucial, the best janitorial and commercial companies are those that not only meet your immediate needs but also educate you on services that could significantly benefit your business.


Some companies, including specialized commercial cleaners, excel in areas like window cleaning, while others focus primarily on janitorial services. Whether you seek a versatile business cleaning company or a specialized service provider, determining the most effective plan for optimal results at competitive prices requires careful consideration of your cleaning requirements.

Atlas Facilities Maintenance offers a variety of services and has been one of the select leading cleaning companies in Oregon since 1995 - from window cleaning and custodial services in prestigious schools such as St. Mary’s Academy, to providing janitorial services to USPS and AT&T locations throughout Oregon and Washington, these are just some of the wide range of services that Atlas offers:


Carpet Cleaning and Hard Surface Maintenance

Atlas Facilities Maintenance emerges as your trusted partner for the maintenance of high-traffic areas, covering various surfaces such as tile, carpet, vinyl, wood, and more. With the right equipment, extensive experience, and refined skills, we stand prepared to deliver a comprehensive cleaning solution.

Our commitment to sustainability is reflected in our green cleaning practices, ensuring that your carpets undergo not only a meticulous cleaning process but also contribute to fostering a healthy work environment. Through the use of eco-friendly products, we prioritize both the cleanliness of your spaces and the well-being of your workplace, creating a synergy between hygiene and environmental responsibility.


Window Cleaning

Our team brings a meticulous touch to your windows, ensuring they not only sparkle with pristine cleanliness but also allow maximum natural light to flood your office space or commercial space. From towering office buildings to intricate storefronts, we possess the specialized equipment and skills needed to reach every corner and height.


Janitorial and Custodial Services

Experience a new cleaning standard and professionalism with Atlas Facilities Maintenance's Janitorial and Custodial Services. Our dedicated team specializes in providing comprehensive professional cleaning services, ensuring your commercial, agricultural, or industrial facility remains immaculate and well-maintained from regular cleanings.

Pressure Washing

man washing a van window using pressurized water

Enhance your property's appeal with Atlas Facilities Maintenance's Pressure Washing. Our expert team uses advanced supplies and equipment to remove dirt and stains from surfaces, boosting curb appeal for a lasting impression on clients and potential customers.


Covid-19 Services

Atlas Facilities Maintenance is at the forefront of ensuring a safe and healthy environment. Compliant with the Centers for Disease Control and Prevention's recommendations, our Covid-19 services focus on meticulous cleaning and disinfecting of multiple surface areas. We play a crucial role in helping prevent the spread of the virus, providing peace of mind to our clients.


2. Past Reviews and Experience

In the realm of commercial cleaning, where many operations occur during evenings and weekends, companies often work behind the scenes, making their work less visible to clients.

To gauge the strength of a professional cleaning company's establishment, it is prudent to delve into their past reviews and experience. Inquire about their previous clients, present clientele, and the body of work they have undertaken.

The depth of knowledge regarding the facilities they service and the duration of their presence in the industry becomes a valuable metric for assessing their integrity and the quality of service they provide. The more insights you gather, the greater your confidence in their capabilities, ensuring not only a commitment to excellence but also offering you peace of mind in your choice of a reliable cleaning partner.

hands of person giving 5 star feedback on phone

One effective way to assess the reputation of a cleaning service is by checking online reviews. Customer reviews provide valuable insights into the experiences of others who have entrusted their cleaning needs to the company. Look for patterns in feedback, paying attention to comments on the company's reliability, professionalism, and the quality of their services. Do they have satisfied clients?

A reputable company will likely have a positive track record that highlight their commitment to excellence and customer satisfaction.


3. Quality Of Employees

The financial impact of one bad hire is substantial, with over 25% of U.S. employers facing costs exceeding $50,000. This underscores the crucial need for making well-informed decisions across different business aspects, including choosing service providers.

Imagine trusting a professional cleaning company to offer after-hours service. It is one thing to protect your property, and another to ensure they consistently perform stellar job despite the varied demands of businesses with different needs.

An experienced commercial cleaning company would be more than happy to transparently explain their meticulous recruiting procedure. Statistics show that 46% of information verification found discrepancies between the screening and the details provided by candidates. That's why the process should ideally have these two parts:

  • a rigorous screening and background checks to ensure the reliability and trustworthiness of their cleaning crew, and

  • a comprehensive staff training program guarantees that the cleaning team is well-equipped with the necessary skills and knowledge to deliver top-notch service consistently.

It is also important to inquire about the company's detailed cleaning schedule, cleaning process, and how they manage employee turnover to minimize disruptions to your cleaning services.

seven cleaning employees smiling at the camera

By proactively seeking information on the qualifications and training of their quality employees as professional cleaners, you can establish confidence in the capabilities of the chosen cleaning service provider. This contributes to the long-term cleanliness and maintenance of your property, ultimately leading to customer satisfaction.

4. Experience In Your Industry

The years in a particular field of business impacts a commercial cleaning company's degree of expertise. Healthcare facilities need businesses that can meet strict regulations, such as those found in the healthcare industry. Likewise, there are protocols in place to ensure that cables are not relocated in a damaging manner in data-driven and technology-based institutions.

Different business owners require different needs to be met. The type of facility you have might not be the specialty of some cleaners. Therefore, the commercial cleaners that you hire should ideally have a track record of direct experience in your industry.


Choose Atlas as a Commercial Cleaning Company

Atlas Facilities Maintenance is a reliable cleaning company that provides all the training it needs to meet high standards of quality in cleaning facilities such as medical offices, retail spaces, government offices, restaurants and general office facilities, and we have been doing so since 1995.

The Atlas team is diligent in following the continually updated rules and recommendations from health authorities and meeting the requirements set out by the  Occupational Safety and Health Administration (OSHA). As part of our process, we take cleaning methods and cleaning products into account. This includes how each area inside and outside of your building is set up and what it is used for as we put together comprehensive daily, weekly, bi-weekly or monthly cleaning plans.

With several sites in Oregon, Washington, and California, we have screened and educated our janitorial and cleaning staff to handle emergency assignments and repeat services alike - giving us the capability and capacity to meet most facility's cleaning needs.



In conclusion, selecting the right commercial cleaning company is a decision that significantly impacts the overall cleanliness and professionalism of your business space. By focusing on the four key factors—Services Offered, Past Reviews and Experience, Quality of Employees, and Experience in Your Industry—you ensure a comprehensive evaluation process that leads to a reliable and effective cleaning solution.

Considering all these aspects, Atlas Facilities Maintenance emerges as a standout choice. As a commercial cleaning service company, Atlas provides all the training needed to meet high standards of quality in cleaning various facilities, including medical offices, retail spaces, government offices, restaurants, and general office facilities. With a wealth of experience dating back to 1995, Atlas has consistently demonstrated expertise and dedication in delivering top-notch cleaning services.

If you're ready to elevate the cleanliness and professionalism of your business space, we invite you to take the next step. Contact Atlas Facilities Maintenance today via email at to discuss how we can tailor our services to meet your specific cleaning needs. Make a lasting investment in the cleanliness and reputation of your business with Atlas Facilities Maintenance.


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